Jump to content

Who Do You Bank With?


Geoff_Tipps

Recommended Posts

I have banked with Clydesdale for all of my life although I have had it with them after a recent issue. Basically £250 was taken from my account through an ATM in Cumnock, I stay in Aberdeen.

 

I called to cancel cards etc. and find out what the feck was going on they guy in the fraud squad told me that there is absolutely no way the money could be taken unless they had my card and pin, I explained the card has been in my possession all the time and he then said it must have been me!! Raging.

 

I called the police and marched into the branch and after being there a couple of hours, they finally discovered it was a administration error. So basically someone took money out using their bank card but it debited my account! Still waiting for the money to be returned!

 

Clydesdale have now lost all my trust and looking to move banks.

 

Which bank would people recommend?

Link to comment

Many years ago eh got my bank statement from Lloyds showing a credit card that was completely unknown to me.

 

Eh called them up, all pleasant, saying something must be wrong, can ye investigate please. Cue a snotty English cunt saying that all was legit and that eh must have "forgotten" setting up my new credit card. This got me raging, and when passed on to the call centre supervisor eh got the same spiel. No fault of theirs, must be me that is an idiot etc etc.

 

No matter what eh said, pointing out that it may be identity theft, fraud or whatever, they refused to change their position. They said the details given by the person who had set up the card matched mine, so it must have been me.

 

Luckily there was no outstanding balance, so eh said, ok, close the card. They were happy to do this, but being drones that read fae the screen they then had the audacity to ask me why eh no longer needed the card!

 

Needless to say, Lloyds is no longer my hidden UK bank account provider of choice.

Link to comment

in 2003 when i first went abroad with work b.o.s. were unable to give me a card that would work outside of the UK.

 

 

On a slight tangent, eh tried to book UK train tickets online fae over here with my Norwegian card. It took all the details, debited (or at least made the amount inaccessible in my bank account) and then telt me to fuck off. Had to wait a week for the money to be available again,

 

Talked to someone at First Great Train Delay or whatever they were called, and it seems none of the train systems take foreign cards. Good for tourism!

Link to comment

Nationwide - no charges, and free overdraft as long as you stay within the authorised limit. Only branch is Union St which is a pain in the erse tho, but free withdrawals from any cash machine, including abroad.

+ free travel insurance as well (frogot that bity :poster_oops: )

Link to comment

On a slight tangent, eh tried to book UK train tickets online fae over here with my Norwegian card. It took all the details, debited (or at least made the amount inaccessible in my bank account) and then telt me to fuck off. Had to wait a week for the money to be available again,

 

Talked to someone at First Great Train Delay or whatever they were called, and it seems none of the train systems take foreign cards. Good for tourism!

 

Just encourages foreign folk to pay at the station, making it twice as expensive. Cunts.

 

I'm with RBS, never really had a problem with them. Though the bastards have decided to stop the 25% off gig tickets with the Royalties account.

Link to comment

Lloyds here - realise that there are probably better banks out there (I realise I'm not getting the best out of my savings there), but I've always had decent customer service from them and I really cannot be hooped with the hassle of changing banks

 

Their closing an account procedure is a joke. You can't close it via email or over the phone, which is fair enough. You need to go to your home branch and close it in person. When eh said that it was over 500 mile away and there was no way in hell that would work, they said just send a letter detailing that you wanted to close the account and where you wanted the remaining funds to go. That actually worked :o

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...