terenceandphilip Posted September 22, 2011 Share Posted September 22, 2011 I was looking for a TV unit and saw one I liked in Next home. It said on a sign beside it, in BIG letters "available to take home today". i thought 'great' and went to buy it. Except it wasn't available to take home apparently, they had to deliver it. I waited for a week (they said it would be 3 days) till i phoned them. The reason it hadn't been delivered is because they had taken down the postcode wrong. The address was right, but you can't find an address in a metropolis like Aberdeen, you need the postcode it seems. So they took the right postcode and said it would be with me tomorrow. I waited 3 days and phoned them back. There was no record of this having happened, but another woman said the problem was the time window I'd given wasn't ample enough. The time window they'd been given was Mon-Friday 9:00-5:30pm. She said 'yes, but it might come at 8pm'. I said 'no, i don't want it to'. She said it would definitely be with me tomorrow. i waited 4 more days. I phoned them back. A woman told me my order wasn't in the system, but she was sure it would be with me tomorrow. I told her humourfully (I'm not much of a shopper, nor a complainer, nor part of consumer society tbh) it was getting silly. She agreed, said she would 'raise a ticket' and phone me back soon, once she found out more information. Nobody phoned me back. Today, for the first time since i ordered a TV unit that had a large sign beside it saying "available to take home today" someone from Next phoned me to tell me the TV unit had been "lost". She asked if I would like "another one". I said yes, so they are sending out another one. Will it ever reach me i wonder? All I know is I have a glass and steel TV stand (came free with new TV 2 years ago) which I have grown to hate. I'm very glad i don't do much shopping. Link to comment
Nealey Posted September 22, 2011 Share Posted September 22, 2011 Used to work for that shower,albeit 5 years ago,but even then the order system worked fine so how they've managed to make such an arse of that order is beyond me! Link to comment
amancalledbuck Posted September 22, 2011 Share Posted September 22, 2011 I've no idea where my next home will be. Link to comment
Sheep#1 Posted September 22, 2011 Share Posted September 22, 2011 My maw waited 3 months for her new suite from them. She did get half the money she paid for it back though. Link to comment
The Boofon Posted September 23, 2011 Share Posted September 23, 2011 I've no idea where my next home will be. Just use the box from T&P's TV stand and bunk down in the green. Link to comment
dazzy_deff Posted September 23, 2011 Share Posted September 23, 2011 Im going through a similar scenario with a bed Ive ordered from Dreams. Ordered it at the start of July, money has been charged to my credit card. delivery was meant to be mid August when I ordered it.Got a couple of letters saying the delivery date was being put back, latest being this week. Phoned on Wednesday to arrange a delivery only to be told it was put back to the end of November. Starting to take the piss now. I told them if it wasnt delivered then I would be cancelling it and getting a refund. Surely its not too hard to make enough beds to cover their orders. Link to comment
BrianFaePerth Posted September 23, 2011 Share Posted September 23, 2011 Slightly different scenario, but jist as annoying... Few years back we were looking for a dining table. The Norwegian equivalent of Ikea (get yer heid roond that ane), was having a sale on tables, end of range etc. We pitched up on the last day, saw a table we liked and said right, give. No no, the table has to come fae Denmark, jist like everything else in this country, and will take 8-12 weeks. Me: The sale's ending the day, it's end of range stock, just gie us the table we're stood in front of. Obnoxious but sexy wee hunny: No can do. Some other punter might want tae buy it in the hour afore closing. Me: Well, put oor name on it, and we'll collect it when ye shut.Obnoxious but sexy wee hunny: This is a display table, all purchases must come from the warehouse in Denmark.Me: Eh? So what happens to this table when ye shut?Obnoxious but sexy wee hunny: It goes back to Denmark.Me: WTF? Forget it then. Being Norway, she couldnae gie a flying fuck one way or the other about getting a sale, so that was that. Link to comment
Quanny Posted September 23, 2011 Share Posted September 23, 2011 The problem with next is they treat there staff like shit so any1 who can do there job right gets pissed off and finds an other 1. like i did. Link to comment
daytripping Posted September 23, 2011 Share Posted September 23, 2011 I recently bought a new suite from Next, not one problem, delivered on schedule and am happy with the purchase. The key is to give them your proper details in a correct format. Link to comment
Dandyesque Posted September 23, 2011 Share Posted September 23, 2011 I recently bought a new suite from Next, not one problem, delivered on schedule and am happy with the purchase. The key is to give them your proper details in a correct format. Nice. Been having some issues with BT recently surrounding this Vision TV box shite. Have a look at this page; www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25634 Pretty clear with it's charges, wouldn't you say? ESPN = Free with Unlimited Package (I at this stage pointed out that the Unlimited Package costs Link to comment
Nealey Posted September 23, 2011 Share Posted September 23, 2011 The problem with next is they treat there staff like shit so any1 who can do there job right gets pissed off and finds an other 1. like i did. Which one did you work in?Going by username I think I might know you... Link to comment
DD1903 Posted September 23, 2011 Share Posted September 23, 2011 had a similar problem with next last year when the mrs order 2 pairs of curtains. they only ordered one set for some reason, even although we paid for 2 pairs...tried explaining all this to numerous members of staff who just couldnt seem to comprehend what had happened..."but you've order 2 pairs!" - "i know, but i've only got one pair here!" - "yes, but thats what you ordered" - "EH!?" Link to comment
The Boofon Posted September 23, 2011 Share Posted September 23, 2011 I only buy antique furniture. Never had a problem with delivery and never have to dispose of a box. :thumbs: Link to comment
tup Posted September 23, 2011 Share Posted September 23, 2011 I only buy antique furniture. Never had a problem with delivery and never have to dispose of a box. :thumbs: Hark at David Dickinson. I have an antique box that would suit you perfectly, velvet lined, brass handles, all I have to do is put you in it, hammer several nails in, and bury it. Link to comment
The Boofon Posted September 23, 2011 Share Posted September 23, 2011 Hark at David Dickinson. I have an antique box that would suit you perfectly, velvet lined, brass handles, all I have to do is put you in it, hammer several nails in, and bury it. Why do you have an antique coffin? Are you a vampire? Link to comment
tup Posted September 23, 2011 Share Posted September 23, 2011 Why do you have an antique coffin? Are you a vampire? No, grave robber actually. Link to comment
robbo Posted September 23, 2011 Share Posted September 23, 2011 Nice. Been having some issues with BT recently surrounding this Vision TV box shite. Have a look at this page; www.productsandservices.bt.com/consumerProducts/displayTopic.do?topicId=25634 Pretty clear with it's charges, wouldn't you say? ESPN = Free with Unlimited Package (I at this stage pointed out that the Unlimited Package costs Link to comment
terenceandphilip Posted September 24, 2011 Author Share Posted September 24, 2011 I only buy antique furniture. I earn too much money :thumbs: what can i say? Link to comment
The Boofon Posted September 24, 2011 Share Posted September 24, 2011 what can i say? You could apologise. Antique furniture doesn't mean it's expensive. I bought a sideboard from the Green Home in Buckie a year ago for about 80 quid. It's a charity place that recycles old stuff folk have given away.Got the stained glass on the top level cupboards fixed up from a guy in Glasgow and spent a large amount of elbow grease restoring it to it's former glory. Wonderfully made and all joints fitted wood to wood and none of this nut and bolt shite you get with new stuff. End product? A sideboard costing less than 300 quid. A new one from Next here coming in at 500 quid with ill fitting fixtures and mass produced shite instead of being individually hand crafted: My link The antique one is bigger than that, has an additional two cupboards on the top surface and is now valued at substantially more than the Next article linked. It's not that I get too much money, it's that I appreciate old things and don't scatter cash willfully. :thumbs: Link to comment
tup Posted September 24, 2011 Share Posted September 24, 2011 It's not that I get too much money Of course, how could anyone not believe this given your aversion to blowing your own financial trumpet. Today's other staggering revelations: - the sky is not in fact blue, it just looks like it is - the earth isna round, Pythagoras just said that as he had a job lot of clay globes to shift pronto - lies do not make your nose grow longer at all, that was just made up by Walt Disney, Pinnochio isna real! - sliced bread is not that fantastic an invention, the wheel was much more useful but receives little coverage in oft used cliches Link to comment
Quanny Posted September 24, 2011 Share Posted September 24, 2011 Which one did you work in?Going by username I think I might know you...Bon Accord. Link to comment
The Boofon Posted September 24, 2011 Share Posted September 24, 2011 Of course, how could anyone not believe this given your aversion to blowing your own financial trumpet. Today's other staggering revelations: - the sky is not in fact blue, it just looks like it is - the earth isna round, Pythagoras just said that as he had a job lot of clay globes to shift pronto - lies do not make your nose grow longer at all, that was just made up by Walt Disney, Pinnochio isna real! - sliced bread is not that fantastic an invention, the wheel was much more useful but receives little coverage in oft used cliches Read it again but a bit more carefully this time. Link to comment
terenceandphilip Posted September 24, 2011 Author Share Posted September 24, 2011 boofon my friend, I task you with finding me an antique TV corner unit. Link to comment
The Boofon Posted September 25, 2011 Share Posted September 25, 2011 boofon my friend, I task you with finding me an antique TV corner unit. I'm on the case. What period are you interested in? Link to comment
urbanprotection Posted September 25, 2011 Share Posted September 25, 2011 im having a similar head scratcher with virgin tv all their boxes come hd ready. on freeview, you get multiple channels in hd. with virgin, they sign you up to any package you like, but if you want them to turn the HD part on, its Link to comment
terenceandphilip Posted September 25, 2011 Author Share Posted September 25, 2011 I'm on the case. What period are you interested in? Elizabethen or Pre History. Take your pick. Link to comment
The Boofon Posted September 25, 2011 Share Posted September 25, 2011 Elizabethen or Pre History. Take your pick. Pre history is too easy. I'll go Elizabethan. Stay tuned. Link to comment
tup Posted September 25, 2011 Share Posted September 25, 2011 It's just a fucking table, or a bastarding chair at the end of the day, who really gives a fuck when it was made? Link to comment
The Boofon Posted September 25, 2011 Share Posted September 25, 2011 It's just a fucking table, or a bastarding chair at the end of the day, who really gives a fuck when it was made? Exactly Tup. That's why I buy antiques. Better value for money. :thumbs: Why pay 400 quid for a unit when you can get one 100 years old which is better made and more value for money. Link to comment
terenceandphilip Posted September 25, 2011 Author Share Posted September 25, 2011 It's just a fucking table, or a bastarding chair at the end of the day, who really gives a fuck when it was made? Have you ever thought of hosting the Antiques Roadshow? "I've had this in my loft for a hundred years, Lord Barnonhead gave it to my great great great grandmother's auntie" "It's just a fucking table, or a bastarding chair at the end of the day, who really gives a fuck when it was made?" "Oh, I see" Link to comment
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